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Terms of Service

Last Updated: December 16, 2025

1. Acceptance of Terms

By accessing and using the BallHP website and purchasing our products, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

  • Use our services in any way that violates applicable laws or regulations
  • Attempt to interfere with the proper functioning of our website
  • Use automated systems to access our services without permission
  • Impersonate any person or entity

3. Product Information and Pricing

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. We reserve the right to correct errors and change prices without notice.

4. Orders and Payment

By placing an order, you make an offer to purchase products at the listed price. We reserve the right to accept or decline any order. Payment must be received in full before order fulfillment. We accept major credit cards and other payment methods as indicated on our website.

5. Shipping and Delivery

We will make reasonable efforts to ship products within the timeframe specified. However, delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

Products may be returned within 30 days of delivery in original condition for a refund. Return shipping costs are the responsibility of the customer unless the product is defective or we made an error. Refunds will be processed within 10 business days of receiving the returned item.

7. Warranty

Our products are covered by a 1-year limited warranty. Please refer to our Warranty Page for complete details on warranty coverage and claims procedures.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of BallHP or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, BallHP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or services. Our total liability shall not exceed the amount paid by you for the product.

10. Indemnification

You agree to indemnify and hold harmless BallHP and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising out of your use of our products or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.